WorkFlex joins CRMXchange for two events in June 2017! We will be presenting during the June 1 Tech Tank technology demo along with NICE and Pipkins and we’re a sponsor again of the annual Virtual Conference, an event which this year includes two tracks: Quality Assurance and Analytics and Workforce Management and Performance Optimization. We are part of second track.
CRMXchange Tech Tank
When: June 1, 2017 from 2:00 p.m. to 3:00 p.m. Eastern.
CRMXchange Virtual Conference ( Workforce Management and Performance Optimization)
When: June 12-16
The WorkFlex presentation during the Virtual Conference is on Tuesday, June 14 from 2:00 p.m. to 3:00 p.m. Eastern.
Title: Increasing Agent Recruiting & Retention through Schedule-Change Empowerment