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Press Releases

Sitel to Deploy WorkFlex Call Center Intraday Management Software

Under Blog Post, Press Releases | Posted by WorkFlex Solutions LLC

Sitel states, “Automating intraday performance analysis and solutioning is consistent with our ongoing commitment to delivering high quality service and responsiveness to our customers.”

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Fifth Third Bank to Deploy WorkFlex Intraday Call Center Software

Under Blog Post, Press Releases | Posted by WorkFlex Solutions LLC

WorkFlex’s agent-friendly auto-optimization technology is ideally suited for service providers committed to delivering consistently high quality customer service to their customers.

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Minacs and WorkFlex Expand Workforce Auto-Optimization Relationship

Under Home Sidebar, Press Releases | Posted by WorkFlex Solutions LLC

WorkFlex extends its relationship with Minacs

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WorkFlex Solutions Launches WorkFlex Scheduler

Under Home Sidebar, Press Releases | Posted by WorkFlex Solutions LLC

New SaaS Solution Simplifies Call Center Overtime Staffing Process…

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WorkFlex Solutions to Participate in Major Industry Conferences

Under Home Sidebar, Press Releases | Posted by WorkFlex Solutions LLC

WorkFlex Solutions, the leader in workforce auto-optimization solutions…

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WorkFlex Announces Release of WorkFlex Alert

Under Home Sidebar, Press Releases | Posted by WorkFlex Solutions LLC

WorkFlex Solutions announced today the…

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WorkFlex is Newest in CincyTech Portfolio

Under Press Releases | Posted by WorkFlex Solutions LLC

August 2, 2010 Cincinnati, Ohio – WorkFlex Solutions LLC, a Cincinnati-based startup company that has created Web-based software for managing call center staffing, has closed a $1.5 million venture capital investment round led by CincyTech with an initial $250,000 investment. The company’s flagship product, WorkFlex Manager, enables work force administrators to fully automate the intraday […]

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