Automatically analyze and resolve intraday staffing and performance issues
Auto-Optimize Intraday Staffing to Improve performance and reduce overhead
Make your performance management dashboard real-time actionable.
Agent Preferences Portal
User-friendly portal for agents to enter their “reach-me” preferences, and availability
Intraday Schedule Adherence
How can you ensure schedule adherence and provide agent flexibility when needed?
WorkFlex Helps Operations
See how WorkFlex minimizes manual work, improves communication and execution